Privacy Policy
Effective date: 6 September 2026 | Last updated: 6 September 2026
SRI ANJANA SCHOOL (“School”, “we”, “us”) operates this website, its school ERP, and its official WhatsApp communication service. This policy explains how we handle personal information.
Information we collect
- Student, parent, guardian, employee, applicant, and authorised-user identity and contact details.
- Admission, academic, attendance, examination, fee, transport, library, payroll, and school-service records where applicable.
- Official WhatsApp contact numbers, profile names, consent records, message content, message status, timestamps, and media metadata. Inbound media files are not downloaded by the current ERP WhatsApp module.
- Account, security, browser, device, IP-address, cookie, audit, and technical diagnostic information.
How we use information
We use information to deliver education and school administration, manage admissions and accounts, communicate authorised notices and support responses, protect users and systems, maintain records, comply with law, and improve our services. Free-form WhatsApp replies are restricted to the permitted customer-service window; approved templates are used where required.
Consent and communications
We record the source and status of WhatsApp consent before sending school-initiated messages. You may withdraw WhatsApp consent by contacting the School. Withdrawal stops future optional WhatsApp communication but does not affect lawful processing already completed or notices required for an existing school relationship.
Sharing and service providers
We do not sell personal information. Information may be processed by authorised staff and necessary providers such as Meta/WhatsApp, hosting, payment, email, SMS, security, and technical-support providers, subject to their applicable terms and safeguards. We may disclose information when required by law or to protect rights, safety, and system integrity.
Retention and security
Records are retained only as long as reasonably required for education, administration, legal, accounting, dispute-resolution, security, and backup purposes. We use role-based access, tenant separation, access logging, encryption in transit, and restricted credential storage. No internet service can guarantee absolute security.
Children and student records
Student information is processed for legitimate school and educational purposes under the direction of the School and, where applicable, with a parent or guardian. Requests concerning a minor should be submitted by an authorised parent or guardian and may require verification.
Your choices and rights
Subject to applicable law, you may request access, correction, communication opt-out, or deletion of eligible data. See our User Data Deletion Instructions. Some records cannot be deleted immediately where retention is legally or operationally required.
Cookies, third-party services, and updates
The website may use essential cookies and third-party services needed for authentication, security, payments, communication, or site operation. Those providers may apply their own policies. We may update this policy and will publish the revised date on this page.
Contact
SRI ANJANA SCHOOL
Near Durga Temple, Old Arilova, Visakhapatanam- 40
Email: info@sas.in
Phone: +91 95422 18197
